• We provide s confirmation/invoice which is payable on receipt.
• Receipt of payment confirms your booking.
• Payment to be made by bank transfer in £ sterling or € Euro subject to agreement.
• Any changes to a reservation should be notified in writing/by email and may be subject to an administrative charge.
• We cannot guarantee a refund in case of cancellation, although we will make every effort to resell the service.

Apartments, boats and villas

• A deposit of 50% of the total rental is required. Full payment is required 10 weeks prior to the start of the rental.
• Cleaning and laundry charges may apply.
• Deposits against any eventual damage or breakage apply.
• Additional services, such as catering and event management, are subject to the Meetings and Events terms and conditions below.

Hotels

• Reservations are subject to a minimum stay during Cannes festivals/markets.
• All other worldwide hotel reservations will be for the agreed period.
• Cannes hotel prices are per room per night and inclusive of taxes.
• Additional expenses, such as mini bar or laundry, are payable by the client direct to the hotel on departure.

Meetings and Events

• A minimum initial search fee from £145 is applicable. Any search fee charged is fully refundable when the event is confirmed through vca.
• A standard agreement will be signed by both parties upon appointment together with a schedule of payments and event production timetable.
• All fees are payable before the event takes place as shown in the schedule of payments.
• Agreed additional expenses for any services outside the original programme will be settled within 14 days.

Restaurant reservations

• A recommendation and reservation fee of £ 75 applies for reservations up to 10 guests.
• For larger groups, we provide a menu consultation service, table configuration and placement, branding and on site support.

Transportation

• Airport transfers are reserved on a point to point basis (direct journey) and only for the passengers named on the booking.
• Private chauffeur cars at your disposal are based on a minimum 4 hour booking. Additional hours are charged at the applicable hourly rate.
• Motorway tolls and driver's meal are included where appropriate.
• Car rental at Nice or Marseilles airport is subject to the individual car rental company's terms and conditions.